FAQ
Your questions.
We've gathered the questions you ask us most often here, grouped by product. If you can't find your answer, email us and a real person will get back to you.
BioInfusion+ | Microinfusion System 26 questions
Do I have to keep using it forever to maintain results?
I have sensitive skin or allergies. Can I use it?
Can it be used on lips and around the eyes?
Does it work on the vertical lines above the lips?
Which payment methods do you accept?
How much product do I get, and how do I use it?
Are the heads reusable?
How does Bioceutica Microinfusion work?
How quickly will I see results?
Does it hurt?
Does it work for men too?
Does it work on deep wrinkles too?
Is it safe for all skin types?
Is there any downtime?
Can I use hyaluronic acid and retinol after this product?
Can I use it if I'm having LED or RF treatments?
Can I use the product if I've had filler or Botox?
Is there a 90-day satisfaction guarantee on every kit?
Does the product renew and ship automatically every month?
Is it easy to use? Are the instructions any good?
Who should use the microinfusion kit?
What are the ingredients?
Can I use it with my own serums?
Is one vial enough for face and neck?
Can I use it on my eyelids?
What if I can't receive my subscription because I'm on vacation or away?
BioVolume+ | Lip Microinfusion 22 questions
What do I get, and how do I use it?
Is the device reusable?
How does lip microinfusion work?
How quickly will I see results?
Does it hurt?
Does it work for men too?
Does it work on deep lip lines too?
Is it safe on all skin types?
Is there any downtime?
Can I use other products afterward?
Can I use it if I've had lip filler or Botox?
Is there a satisfaction guarantee?
Does the product renew automatically?
Is it easy to use? Are the instructions any good?
Who should use BioVolume+?
What are the main ingredients?
Can I use it with my own lip serums?
Is one vial enough? How much serum does it hold?
Can I use it on the rest of my face?
How often should I use it?
Can I use it if I get cold sores?
What if I can't receive my subscription because I'm on vacation or away?
BioDensity+ | Hair Microinfusion System 23 questions
How much product do I get, and how do I use it?
Is the infuser reusable?
How does microinfusion for hair work?
How quickly will I see results?
Does it hurt?
Does it work for men too?
Does it work on every kind of thinning?
Is it safe for every scalp type?
Is there any downtime?
Can I use it if I'm doing other hair treatments?
Can I use the product if I've had a hair transplant?
Is there a 90-day satisfaction guarantee on every kit?
Does the product renew and ship automatically?
Is it easy to use? Are the instructions any good?
Who should use the microinfusion kit?
What are the main ingredients?
Can I use it with my own hair serums/products?
Is one vial enough for the whole scalp?
Can I use it on my hairline?
Does hair feel greasy after treatment?
When is the best time to do the treatment?
What if I miss a treatment?
What if I can't receive my subscription because I'm on vacation or away?
Don't see your answer?
Email us — a real person will get back to you within 2 business days.